Care Entitlement

Tell us we got something wrong.

Corrections are the most useful message this site receives. A programme changed, a phone number moved, an office closed: you probably found out before we did.

How to reach us

[email protected]

That is a Digilu address rather than one on this domain, and it is the honest choice: this domain has no mail routing yet, so a branded address here would bounce. A working address beats a branded one that goes nowhere.

What is worth telling us

  • A programme's rules, limits or application route changed.
  • A county Veterans Service Office moved, closed, or the number does not reach it.
  • Something here reads as a promise of eligibility. It should never do that, and if it does we want to know which sentence.
  • A date on a page is older than it should be for something that changes quickly.

You do not need to be certain. "I rang this number and it was disconnected" is a complete and extremely useful message.

What happens to it

It gets read by a person. If it is a correction we can verify against an official source, the row changes and the verification date changes with it. If we cannot verify it, we mark the row as needing a re-check rather than quietly deleting it, because unknown and ineligible are different findings and we do not let them render as each other.

What we cannot do

We are not a government agency, not an insurer, and not affiliated with any organization listed here. We cannot decide an application, check a case, or speak to an agency on anyone's behalf. If something is urgent and medical, call 911. If someone is at risk of harm, contact Adult Protective Services in your county.

Press, agencies and partners

If you are writing about this subject, or you run a programme and want to talk about how it is represented here, the same address reaches us and we answer.